Subscribe

Account Opening Exaptriates Housing Credit Cards  Web Card  EZ Phone 

Tell Us What You Think... Online Byblos Bank is dedicated to providing services of the utmost quality. In our continuing effort to offer the most in customer satisfaction, we appreciate if you let us know how you rate our service. It is through your input that we know what works, what doesn't work, when we are doing a good job and when we need to improve certain areas of our service. We would greatly appreciate it if you would take a few moments to fill out this customer satisfaction survey.  Thank you for being a Byblos Bank Customer. Our goal is to offer you the best possible service by providing the finest products and services and well-trained staff to take care of your financial needs.  We strive to exceed your expectations every time you visit our bank. Please help us anticipate your future needs by telling us about how we are doing and what can we improve.  Thank you for responding.  How often do you visit the branch? Daily  weekly  monthly  infrequently   Strongly Agree Agree  Disagree Strongly Disagree  Not Experienced  Staff are courteous and helpful  Staff provide complete and accurate information  Staff are knowledgeable of the bank's products and services  Staff make me feel welcomed  Staff promptly attended to my needs Staff clearly explained the terms and conditions of products and services  The branch is kept clean and tidy  A timely response was provided  Did you have any product or service Problem with Byblos Bank? Yes No If yes , what was the nature of the problem: - (if no, please describe briefly the situation. We will do our best to meet your needs).  Was it solved to your satisfaction?  Yes No  Would you recommend Byblos Bank to friends or relatives: Yes  No  Please describe any inconvenient situation you may have experienced, including name of the branch and the date the incident (if any). General Comment: What special developments do you anticipate for the near future? My overall satisfaction in doing business with Byblos Bank: excellent  good fair low  May we contact you regarding your comments? Yes  No  Please tell us how we can keep in touch with you:  Name: (optional)  Age: less than 18 19/23 24/34 35/44  above 44  Sex:  Occupation: Income:  Area of residence:  Area of work:  Phone:  E-mail: